Terms of Service
1. Acceptance of these terms
These Terms of Service govern the provision of engineering and technical services by Voltix Engineering Pty Ltd (ABN 86 702 568 296) (“Voltix Engineering”, “we”, “us” or “our”) to you (“the Client”). By engaging our services, accepting a written quotation, or otherwise using this website, you agree to be bound by these terms. Where a signed engagement letter or project-specific agreement exists, that document prevails over these terms to the extent of any inconsistency.
2. Scope of services
We provide engineering and technical services including, without limitation, electrical and mechanical engineering consulting, design and documentation, condition assessments, technical inspections, compliance support, and project advisory services. The specific scope, deliverables, milestones and fees for each engagement will be set out in our written quotation or engagement letter. Work outside the agreed scope will only proceed after written agreement on additional scope and fees.
3. Quotations and payment
Quotations are valid for 30 days unless otherwise stated and are exclusive of GST unless expressly indicated. Invoices are payable within the period stated on the invoice. We may suspend services or withhold deliverables if invoices remain outstanding beyond the agreed payment terms. We may charge reasonable late payment interest on overdue amounts in accordance with our engagement terms.
4. Client obligations
The Client agrees to provide timely access to sites, accurate technical information, existing documentation, and any approvals or permits reasonably required for us to perform the services. Delays caused by incomplete or inaccurate information may affect schedules and fees. The Client is responsible for the safety of personnel accessing their sites and for informing us of known site hazards.
5. Professional standards and reliance
Our reports, designs and advice are prepared with reasonable professional skill and care and are intended solely for the Client and the purposes stated in the engagement. Reports and drawings must not be relied upon by third parties or used for purposes outside the agreed scope without our prior written consent. Recommendations reflect conditions observed and information available at the time of the engagement.
6. Intellectual property
All pre-existing intellectual property remains the property of its owner. Upon full payment, the Client is granted a licence to use deliverables prepared for the engagement for the project for which they were commissioned. We retain the right to reuse general methods, know-how and tools developed in the course of our work.
7. Liability
To the maximum extent permitted by law, our aggregate liability arising out of or in connection with an engagement is limited to the fees paid by the Client for that engagement. We are not liable for indirect or consequential loss, including loss of profit or business interruption. Nothing in these terms excludes, restricts or modifies any rights the Client may have under the Australian Consumer Law or equivalent state or territory legislation.
8. Australian Consumer Law
Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Where the Client is a consumer as defined by the Australian Consumer Law, our goods and services are provided with guarantees including due care and skill, fitness for purpose, and reasonable time for supply. These terms must be read subject to any non-excludable statutory guarantees.
9. Confidentiality
Both parties agree to keep confidential all non-public information exchanged during the engagement and to use such information only for the purposes of the engagement. This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law.
10. Termination
Either party may terminate an engagement by written notice if the other party materially breaches these terms and fails to remedy the breach within 14 days. Upon termination, the Client remains liable for fees for services performed and reasonable costs incurred up to the date of termination.
11. Website use
Content on this website is general information only and does not constitute engineering advice for any specific project. You should obtain project-specific advice before acting on any content published here. We do not warrant that this website will be uninterrupted or error-free.
12. Governing law
These terms are governed by the laws of Victoria, Australia. The parties submit to the jurisdiction of the courts of Victoria and the Commonwealth of Australia.
13. Contact
Questions about these terms may be directed to Voltix Engineering Pty Ltd, ABN 86 702 568 296, Melbourne VIC, by email at ceo@voltixengineering.online. See also our Privacy Policy.